Privacy Policy

Overview

Clear Web Craft ("CWC", "we", "us" or "our") provides website development, software, automation and related technology services. This Privacy Policy applies when you visit clearwebcraft.com, contact us, request a quote, communicate with us, or become a client.

Information we collect

Information you provide

• Name, business email, company name and telephone number.
• The service you are interested in, project details, messages and other information you choose to share.
• Communications, proposals, project records, billing details and support correspondence when you engage our services.

Information collected automatically

• Page URL, browser and device information, user agent, IP address, approximate location, visit time and interaction data.
• Marketing attribution such as UTM source, medium, campaign, keyword and creative, along with Google Ads campaign, ad group, network, device and match-type identifiers. Attribution may be stored in your browser so it remains available if you visit other pages before submitting the form.
• Analytics identifiers and usage information collected through Google Analytics and similar technologies.

How we use information

• Respond to enquiries, prepare quotes and communicate about requested services.
• Deliver, administer, secure and support client projects.
• Maintain lead records, understand campaign performance and improve our website and services.
• Detect fraud, abuse and security incidents, enforce our terms and protect our legal rights.
• Comply with legal, accounting, tax and regulatory obligations.
• Send marketing communications only where permitted; you can opt out at any time.

Sharing and service providers

We do not sell your personal information. We may share limited information with trusted providers that help us operate the website and business, including hosting and database providers, Google Analytics, email or communication services, and Pushover for lead alerts. A Google-origin lead alert may contain limited lead and campaign information and a secure link to our lead-management system.

We may also disclose information to professional advisers, authorities or other parties when required by law, to protect rights and safety, in connection with a business reorganisation, or at your direction. Providers may process information only for the services they provide to us, subject to their own terms and applicable safeguards.

Cookies, local storage and analytics

Our website uses cookies and browser storage for essential functionality, security, analytics and campaign attribution. Google Analytics helps us understand visits and interactions. Google may process device, usage and approximate location information under its own policies.

You can restrict cookies through your browser, clear stored site data, or use available Google Analytics opt-out tools. Blocking some storage may affect attribution or website functionality.

Retention and security

We keep personal information only for as long as reasonably necessary for the purposes described here, including responding to enquiries, maintaining business records, completing contracts, resolving disputes and meeting legal obligations. Retention periods vary by record type and context.

We use reasonable administrative, technical and organisational safeguards, including access controls, validation, rate limiting and protected administrative systems. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your choices and rights

Subject to applicable law, you may ask us to:

• Confirm whether we process your personal information and provide access to it.
• Correct, complete or update inaccurate information.
• Erase information that is no longer required or where erasure is otherwise available.
• Withdraw consent or object to certain processing and marketing.
• Provide information about how a grievance may be raised or nominate another person where applicable.

Email hello@clearwebcraft.com with your request. We may need to verify your identity and may retain information where lawfully required.

Children

Our services are intended for businesses and adults. We do not knowingly solicit personal information from anyone under 18. If you believe a child has provided information to us, contact us so we can review and delete it where appropriate.

International processing

Some providers or project collaborators may process information outside your state or country. Where required, we use reasonable contractual and organisational safeguards and comply with applicable restrictions on cross-border processing.

Changes to this policy

We may update this policy as our services, technology or legal obligations change. The effective date at the top shows the latest revision. Material changes may also be communicated through the website or directly where appropriate.

Contact and grievances

For privacy questions, requests or grievances, contact: