Terms of Service

Acceptance and scope

These Terms of Service ("Terms") are an agreement between you and Clear Web Craft ("CWC", "we", "us" or "our"). By accessing our website, requesting a quote, accepting a proposal or using our services, you agree to these Terms.

A signed proposal, statement of work, order form or other written agreement may include additional or different terms. If there is a conflict, the signed project agreement controls for that engagement.

Website use

You may use this website for lawful business information and enquiries. You must not:

• Attempt unauthorised access, interfere with security, overload systems or introduce malicious code.
• Scrape, copy, reverse engineer or exploit website content except as permitted by law or written permission.
• Submit false, misleading, unlawful or infringing content, impersonate another person, or abuse our contact channels.
• Use the website in a way that violates applicable law or the rights of another person.

We may restrict or block access where reasonably necessary to protect the website, users or our rights.

Quotes, proposals and services

• Website descriptions and pricing are general information and are not a binding offer.
• A project begins only after we confirm scope, commercial terms and any required deposit in writing.
• Deliverables, milestones, review rounds, timelines, support and acceptance criteria are defined in the applicable proposal or statement of work.
• Estimates depend on information available at the time and may change when requirements or assumptions change.

Client responsibilities

You agree to provide timely instructions, access, approvals, content and feedback needed for the work. You are responsible for:

• Ensuring materials you provide are accurate, lawful, licensed and do not infringe third-party rights.
• Reviewing deliverables and reporting issues within the review or acceptance period stated in the project agreement.
• Maintaining secure credentials and appropriate backups after handover.
• Your business decisions, regulatory compliance, privacy notices and use of completed deliverables.

Fees, taxes and payment

Fees, currency, taxes, invoicing dates and payment milestones are stated in the applicable proposal or invoice. Unless agreed otherwise:

• Invoices are payable by their due date and deposits reserve project capacity.
• Taxes, third-party subscriptions, licences, hosting, domains and transaction charges are additional where identified.
• We may pause work or withhold launch, transfer or handover while an undisputed invoice is overdue.
• Refunds, credits and cancellation charges are determined by the signed proposal and the work or commitments already completed.

Changes, dependencies and delays

Requests outside the agreed scope may require a written change order, revised fees and a new schedule. Dates are reasonable estimates unless expressly guaranteed in writing. We are not responsible for delay caused by late client input, unavailable third-party services, force majeure events or circumstances outside our reasonable control.

Intellectual property

• You retain ownership of content and materials you supply and grant us permission to use them to perform the services.
• We retain ownership of our pre-existing tools, methods, know-how, reusable components and materials not created exclusively for your project.
• After full payment, rights in final custom deliverables transfer or are licensed as stated in the project agreement.
• Open-source software, fonts, stock assets, plugins and other third-party materials remain subject to their respective licences.
• We will feature work in our portfolio only where permitted by the project agreement or with your consent.

Third-party products and links

Projects and this website may rely on third-party hosting, APIs, payment services, platforms, plugins or external links. Their availability, security, pricing and terms are controlled by those providers. Unless specifically agreed, we are not responsible for a third party's acts, omissions, changes or service interruption.

Confidentiality and privacy

Each party will use reasonable care to protect non-public information received from the other and use it only for the engagement, except where disclosure is authorised or legally required. Personal information is handled as described in our Privacy Policy and any project-specific data processing terms.

Warranties and disclaimers

We will perform agreed services with reasonable skill and care. Any specific warranty or defect-correction period will be stated in the project agreement. To the maximum extent permitted by law, the website and all information not covered by a signed project warranty are provided "as is" and "as available". We do not guarantee uninterrupted operation, error-free third-party services, search rankings, advertising results, revenue or a particular commercial outcome.

Limitation of liability

To the maximum extent permitted by law, neither party will be liable for indirect, incidental, special, punitive or consequential loss, or loss of profit, revenue, data, goodwill or opportunity arising from these Terms or the services. Our aggregate liability for a project will not exceed the fees paid to us for the specific services giving rise to the claim during the six months before the event, unless a signed agreement states otherwise.

Nothing in these Terms excludes liability that cannot lawfully be excluded, including liability for fraud or wilful misconduct where applicable.

Suspension and termination

Either party may terminate an engagement as allowed by the project agreement. We may suspend or terminate for material breach, non-payment, unlawful requests, security risk or abusive conduct. On termination, you must pay for completed work, non-cancellable commitments and approved expenses. Provisions intended by their nature to survive—including payment, confidentiality, intellectual property, disclaimers and liability limits—will continue.

Governing law and general terms

These Terms are governed by the laws of India. The parties will first try in good faith to resolve a dispute through written discussion. Subject to any mandatory law or agreed dispute process, courts having jurisdiction in Thane, Maharashtra will have exclusive jurisdiction.

If any provision is unenforceable, the remaining provisions continue. A delay in enforcing a right is not a waiver. You may not assign an engagement without our written consent; we may assign it as part of a reorganisation or transfer of business. These Terms and the applicable signed project documents form the entire agreement about their subject matter.

Contact us

Questions about these Terms may be sent to: